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FREQUENTLY ASKED QUESTIONS

Good questions make
better shipping plans.

Find a clear starting answer, then use your cargo, route and required handover to confirm what applies to your shipment.
Explore the answers

Find the answer behind your next decision.

Search a phrase or choose a topic. These are general planning answers; the written scope for your shipment takes priority.

What information is needed for an inspection and repacking quote?

Send the product, unit and carton quantities, checklist, photos, packing specification and label files. Include reporting needs, exception rules, completion date and the person authorized to approve changes.

Who approves the carton or product labels?

The party responsible for the product and destination requirements should approve the artwork and placement. Provide the final version and a first-piece check where agreed. Label application does not establish that the product is compliant.

Can you replace packaging before export?

Request a repacking review with the product, quantities, original packing and required protection. Confirm materials, final dimensions and labor scope. Do not discard original packaging or accessories without the owner’s instructions.

Does a warehouse inspection include laboratory testing?

Not by default. Count and visible condition checks differ from functional tests, laboratory analysis or certification. Specify the checklist, sampling scope and provider qualifications required before authorizing work.

Will consolidation always make shipping cheaper?

No. The result depends on freight, inbound collection, storage and preparation costs. Compare the complete scope and delivery window rather than the main freight price alone. Final packed measurements are important for an accurate comparison.

What happens if one supplier is late?

Agree in advance who decides whether to wait, split the shipment or release the available orders. Check the effect on storage, handling and freight cut-offs. The warehouse should not change the approved release list without instructions.

Is cargo consolidation the same as LCL shipping?

No. Supplier consolidation is receiving and combining orders before a shipment. LCL is shared container transport. Consolidated supplier orders may move by FCL, LCL, air or another agreed mode, depending on the load and route.

Can cargo from several China suppliers be shipped together?

Request a consolidation review with the suppliers, order references, ready dates and cargo details. Suitability depends on the goods, packing, receiving schedule and booked transport. Agree the included orders and release deadline before dispatch.

Are bonded or temperature-controlled facilities included by default?

No. Specialist storage needs require a separate acceptance and facility review. State the product requirements before booking and obtain written confirmation of the available conditions and service scope.

Can supplier orders be stored and released together?

Yes, request a receiving and release plan for the relevant orders. Provide supplier references and dates, identify which stock belongs in the combined shipment and confirm any storage and consolidation charges.

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LET’S PLAN YOUR NEXT SHIPMENT

From China.
To your next opportunity.

Tell us what you are moving, where it needs to go and when. We will help identify the service scope and shipping options to discuss.

Not sure which shipping mode to choose?
Select “Help me choose” and start with your cargo details.

We usually reply within one business day.