
By Customer Type / 06
Importers & Wholesalers
Connect wholesale orders with supplier collection, consolidation and international freight. Review stock priorities, shipment sizes and destination delivery requirements together.
Explore this solutionCHINA SHIPPING / BY CUSTOMER TYPE
SOLUTIONS FOR DIFFERENT BUYERS
Choose the customer profile closest to your business. Importers may need several supplier orders collected together; manufacturers may need transport aligned with production; marketplace sellers may need carton labels and receiving appointments checked before dispatch. First-time importers can begin with product details and the delivery address.

By Customer Type / 06
Connect wholesale orders with supplier collection, consolidation and international freight. Review stock priorities, shipment sizes and destination delivery requirements together.
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By Customer Type / 07
Plan export logistics around production readiness, supplier documentation and agreed handovers. Coordinate cargo collection and freight booking with the order schedule.
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By Customer Type / 08
Build a replenishment brief with SKU details, packaging rules and the receiving warehouse. Review consolidation, labelling and delivery appointments as separate agreed tasks.
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By Customer Type / 09
Understand the next steps for a first shipment from China. Start with supplier contacts, product details and the destination, then clarify documents, freight options and responsibilities.
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PREPARE YOUR BUYING AND SHIPPING BRIEF
State whether you purchase wholesale stock, manufacture for export or replenish an ecommerce warehouse. Explain the order deadline and the receiving requirements.
Provide supplier contacts, pickup cities and cargo ready dates. Identify who checks quality and packaging, and who authorises the goods for dispatch.
Use the packed weight, dimensions and destination to review freight options. Confirm collection, warehouse work, documents and final delivery as separate scope items.
GUIDES FOR IMPORTERS AND BUYERS
CUSTOMER SHIPPING QUESTIONS
The right starting scope depends on how you purchase, who supplies the goods and how the receiving site accepts deliveries.
Choose the profile that best matches the order you are arranging. A wholesaler collecting stock from several factories has a different brief from a manufacturer releasing a completed export order. If several profiles apply, describe each part of the purchase so the handovers can be reviewed together.
Provide the pickup address, contact, cargo ready date and packed details for every supplier. Consolidation can be reviewed once the receiving and dispatch schedule is clear. Agree which checks, storage periods and repacking tasks are included before goods are sent to a warehouse.
Include production completion dates, order references and the person who approves shipment release. Describe the packaging, loading requirements and the delivery commitment made to your buyer. Freight planning should follow the confirmed readiness of the goods rather than an estimated production milestone alone.
Prepare SKU quantities, carton dimensions, gross weights and the receiving warehouse address. Share the destination warehouse instructions for labels, carton preparation and delivery appointments. Product listing management, inventory software integration and marketplace compliance work should be discussed separately if required.
Start with the product description, supplier city, approximate quantity and destination. Add packed measurements when they become available. The review can identify missing information and freight options to discuss. Minimum shipment sizes, charges and acceptance depend on the selected mode and actual cargo.
The buyer should identify the person authorised to approve samples, inspection results and shipment release. A freight booking alone does not confirm product quality. Inspection criteria, supplier follow-up tasks and the transport scope should each have a named owner and an agreed approval point.
BUILD A CUSTOMER-SPECIFIC SHIPPING BRIEF
Describe your business, the products you purchase and the suppliers involved. Add your order quantities, cargo ready dates and receiving address. For a repeat shipment, explain the stock or production deadline so the collection and freight tasks can be reviewed together.
Include each supplier contact and identify who approves product quality, packing and shipment release. If this is your first import, share the information you have and list the decisions you still need to make.