FREQUENTLY ASKED QUESTIONS
Good questions make
better shipping plans.
Find the answer behind your next decision.
Search a phrase or choose a topic. These are general planning answers; the written scope for your shipment takes priority.
Can you collect returns from outside China?
Collection depends on the origin, the goods and the agreed scope. Share the pickup point and condition so the route can be checked.
Does consolidation change the documents?
Consolidated cargo is usually documented as one consignment. Confirm how the invoice and packing list should be prepared.
Can you inspect or repack cargo?
Inspection, repacking and labelling can be added where the requirements are specified in advance. Confirm the criteria before cargo arrives.
How long can cargo be stored?
Storage is agreed per shipment. Share the expected duration when you request the plan so handling and charges can be confirmed.
Can supplier orders be combined at a China warehouse?
Yes. Share supplier locations, ready dates and packing details so the receiving and consolidation plan can be checked.
What happens if a shipment is inspected?
Inspection adds time and can add storage or handling charges. Plan the timeline with that possibility in mind.
Can duties and taxes be quoted in advance?
Estimates can be prepared from the product and its classification, but the assessed amount follows the entry. Ask which charges are included.
Which documents are usually required?
Typically a commercial invoice, packing list and transport document, plus any product or origin certificates the destination requires.
Who submits the customs entry for my shipment?
It depends on the delivery term and the agreed scope. Confirm in writing whether the buyer, the seller side or a nominated broker submits the entry.
Are duties and taxes included in the quote?
Only when they are named in the quoted scope. Ask which charges are included and which are conditional.
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