FREQUENTLY ASKED QUESTIONS
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better shipping plans.
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Search a phrase or choose a topic. These are general planning answers; the written scope for your shipment takes priority.
How is the chargeable weight of an express parcel calculated?
Couriers consider actual weight and dimensional weight. A large, light parcel may be priced using its dimensions. Send the outside measurements and gross weight of each packed parcel so the applicable divisor, rounding and minimum charge can be confirmed for the selected service.
What can I send by express shipping from China?
Suitable samples, spare parts and smaller urgent consignments can be reviewed for international courier delivery. Acceptance depends on the contents, packed size, weight and destination. Declare special items before collection and wait for the shipment-specific acceptance check.
What should I prepare before a truck collects my goods?
Have the packed cargo ready, provide accurate weight and measurements, and confirm the loading contact and equipment. Share site access rules and the delivery appointment so vehicle suitability and the handover can be checked.
Is cross-border trucking included in a domestic pickup quote?
Not automatically. Cross-border road transport requires a separate route and cargo review, including border handovers, documents and the receiving arrangements. A domestic collection booking does not confirm an international road service.
What can add to a China trucking quote?
Possible extras depend on the agreed scope and may include waiting beyond the allowance, additional loading equipment, re-delivery, storage or special vehicle requirements. Ask for the trigger and pricing basis of conditional charges before dispatch.
Can trucking connect my supplier with a port or airport?
Yes, request the named terminal or warehouse as the delivery point. Provide the booking reference, receiving requirements and cut-off time. Confirm which terminal handover tasks are included alongside the road transport.
Can VG Shipping arrange supplier pickup in China?
Send the supplier’s full address, loading contact, ready date and packed cargo details for a collection review. The quote should confirm the vehicle, pickup window, loading responsibilities and agreed handover point.
What is the difference between FTL and LTL trucking?
FTL uses a vehicle allocated to the booked load. LTL shares vehicle capacity with other consignments and can involve consolidation or transfer handling. Compare cargo size, packing, collection timing and receiving needs for the actual route.
What information is needed for a rail freight quote?
Send a clear product description, package count, packed measurements, weight, volume, pickup city, destination and ready date. Declare special contents and handling needs before booking. Accurate information is needed to check routing, equipment and cargo acceptance.
Can rail freight include delivery to my warehouse?
Request onward trucking as part of the scope review. Provide the full delivery address, receiving contact, appointment rules and unloading facilities. Confirm the destination release and importer arrangements as well as the final delivery leg.
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