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FREQUENTLY ASKED QUESTIONS

Good questions make
better shipping plans.

Find a clear starting answer, then use your cargo, route and required handover to confirm what applies to your shipment.
Explore the answers

Find the answer behind your next decision.

Search a phrase or choose a topic. These are general planning answers; the written scope for your shipment takes priority.

Is FOB appropriate for an LCL shipment?

Review the actual handover first. LCL goods often enter a consolidation facility before vessel loading, so FCA at an agreed receiving point may describe delivery more accurately. Buyer and seller should agree the term, named location and handling responsibilities before collection; the forwarder should not silently rewrite the sales agreement.

Does an FOB price include cargo insurance?

FOB does not automatically include a seller-provided cargo insurance policy. If cover is required, arrange it separately and verify the insured goods, value, route, period, exclusions and claims procedure with the provider. A freight booking or carrier liability should not be treated as confirmation that a suitable cargo policy is in place.

Who pays ocean freight when buying FOB from China?

The buyer normally arranges and pays for the main ocean carriage under FOB. Confirm who makes the booking, how the seller receives vessel and delivery instructions, and which charges each quotation covers. If the seller is arranging transport on the buyer’s behalf, document that arrangement rather than assuming it changes the agreed trade term.

What does an FOB supplier quotation include?

An FOB quotation should identify the named port of shipment and the seller’s scope through delivery on board under the agreed rule. Ask for the origin activities and charges to be made explicit. It is not a complete destination-cost estimate: reconcile the separate freight quotation, import responsibilities and any onward transport before approving the purchase.

How should I record a schedule?

Keep the ready date, the cut-off, the planned departure, the expected arrival and the final hand-over together, so a delay points at a stage rather than at the whole journey.

Why does the estimate differ between two providers?

They may count different stages, use different routings, or apply a different departure frequency for the same lane.

Can I shorten the timeline once the shipment is booked?

Sometimes. Ask which stage is the constraint first — the departure cut-off, the clearance preparation or the delivery window.

Is the quoted transit time door to door?

Only if the written scope says so. Check whether the days count port-to-port movement, or include collection and final delivery as well.

Is ocean freight always cheaper than air freight?

Compare the full quotation for your packed cargo and deadline. LCL minimums and local charges can materially affect small shipments, while air freight depends on chargeable weight. Neither a per-kilogram rate nor a per-CBM rate alone shows the complete cost.

Can supplier consolidation reduce the budget?

It may help when orders can share transport or handling, but warehouse receiving, collection, repacking and storage can add costs. Compare the complete consolidated plan with separate shipments using the same delivery scope.

Showing 21–30 of 678 FAQs

LET’S PLAN YOUR NEXT SHIPMENT

From China.
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We usually reply within one business day.