FREQUENTLY ASKED QUESTIONS
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Search a phrase or choose a topic. These are general planning answers; the written scope for your shipment takes priority.
How is the approved sample connected to production?
Record the buyer’s approval against a unique reference and version. Carry that reference and the accepted specification into the purchase order and any inspection brief.
Who pays for the samples and courier?
Agree supplier sample charges, collection, handling and onward freight separately. The buyer should authorise the payment arrangements before work is booked.
Can batteries or liquid samples be shipped?
Acceptance depends on the contents, classification, packaging, documents, carrier and destination. Disclose these goods before collection and obtain confirmation before dispatch.
Can samples be photographed or repacked?
These tasks can be reviewed before handling. State the photographs needed and whether packages may be opened, samples relabelled or protection changed.
Does collection include checking sample quality?
Only the checks explicitly agreed in the scope. Receiving counts or visible condition records do not establish materials, functionality or compliance. Define specialist evaluation separately.
What information is needed before pickup?
Send the supplier contact and address, item reference, sample version, quantity, ready date and package details. Confirm who authorises collection and pays supplier or transport charges.
Can samples from several suppliers be combined?
Provide the supplier and sample list. Combining samples requires traceable item references, agreed waiting or release instructions and a suitable packing and transport plan.
What does sample collection in China include?
The agreed scope can cover supplier pickup coordination, reference records, receiving, sample grouping and onward courier handover. Specify which checks and handling tasks are included.
Can quality inspection guarantee the whole order?
Findings are limited to the goods, stage and scope reviewed. They do not remove sampling limits or guarantee all future performance. Agree the controls appropriate to the product.
Who decides whether the shipment is released?
The authorised buyer records the release, hold or re-inspection decision. Inspection coordination does not automatically authorise shipment or payment.
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