FREQUENTLY ASKED QUESTIONS
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Search a phrase or choose a topic. These are general planning answers; the written scope for your shipment takes priority.
Is a factory audit the same as product inspection?
No. A factory audit addresses defined site or process questions, while a product inspection checks specified goods. They may inform different stages of a buying decision.
What does factory audit coordination include?
It can cover scope preparation, supplier contacts, provider scheduling, report handover and agreed corrective-action follow-up. The appointed provider conducts the audit under its confirmed scope.
Can custom production connect with shipping?
After production approval, coordinate order milestones, inspection decisions, packing and collection. Freight should be reviewed using actual packed cargo and the agreed destination scope.
Does sourcing include product certification?
Certification and laboratory testing are separate specialist tasks. Identify target-market requirements and the appropriate qualified provider before treating a product as ready for sale.
Are minimum quantities and development times fixed?
They depend on the product, process, tooling, supplier and revision work. Obtain a product-specific offer and confirm the assumptions behind stated dates and quantities.
Who owns the moulds or tooling?
Ownership and access depend on the agreed contract. Clarify charges, storage, maintenance, use, transfer and end-of-order arrangements with qualified legal advice where needed.
Can prototypes and revised samples be coordinated?
An agreed scope can track sample requests, supplier responses and buyer feedback. Sample charges, revision limits, testing and approval responsibilities need confirmation.
What is needed for an OEM manufacturer enquiry?
Provide drawings or references, materials, tolerances, functional requirements, planned quantities and packaging. Identify design versions and the person authorised to approve technical changes.
Can you support private-label products?
Submit the product, artwork, packaging and target-market requirements. Supplier suitability, customisation options and approval steps are reviewed for the actual product.
How do OEM and ODM sourcing differ?
The working arrangement depends on who supplies the design and what development or customisation is requested. State the actual design inputs, responsibilities and rights in the supplier brief and contract rather than relying on the acronym alone.
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