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FREQUENTLY ASKED QUESTIONS

Good questions make
better shipping plans.

Find a clear starting answer, then use your cargo, route and required handover to confirm what applies to your shipment.
Explore the answers

Find the answer behind your next decision.

Search a phrase or choose a topic. These are general planning answers; the written scope for your shipment takes priority.

Is this an official Canton Fair service?

No. This is independent business assistance. Official admission, exhibitor information and fair requirements should be checked with the organiser through its official channels.

What does Canton Fair business assistance cover?

An agreed scope can cover meeting preparation, supplier communication support, discussion records and post-fair sample or quotation follow-up. Confirm the tasks, timing, languages and fees before arrangement.

What should I send for a connected sourcing and freight review?

Provide the product brief, supplier and order status, quantities, ready dates, packing information and destination. State the support tasks and any deadlines or special handling requirements.

Who approves supplier changes and cargo release?

The authorised buyer retains the purchasing and acceptance decisions. Record approvals and release instructions so each coordinator works from the same current information.

Are costs and transit times fixed before cargo is ready?

Early estimates depend on assumptions. Reconfirm the offer using actual packed quantities, dimensions, weights, readiness and destination before booking.

Is the delivery quotation automatically all-inclusive?

No. Ask for the collection, handling, freight and destination inclusions, exclusions and conditional charges. Confirm customs, taxes and unloading responsibilities for the actual shipment.

Can samples, inspections and consolidation be connected?

These tasks can be reviewed together, with defined providers, criteria, handling instructions and approval points. Each task’s availability and charges need confirmation.

Does the service include purchasing the goods for me?

Purchasing authority and payment arrangements must be explicitly agreed. Coordination alone does not authorise purchases, contracts or payments on the buyer’s behalf.

Can support start after the supplier has been selected?

Yes, the scope can start at your current stage. Share the approved supplier, specification, order status and remaining tasks so completed work is not duplicated.

What is a sourcing-to-delivery solution?

It is a coordinated scope connecting agreed buying support, supplier follow-up, cargo preparation and transport tasks. Confirm exactly which stages are included and who approves each handover.

Showing 31–40 of 111 FAQs

LET’S PLAN YOUR NEXT SHIPMENT

From China.
To your next opportunity.

Tell us what you are moving, where it needs to go and when. We will help identify the service scope and shipping options to discuss.

Not sure which shipping mode to choose?
Select “Help me choose” and start with your cargo details.

We usually reply within one business day.