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FREQUENTLY ASKED QUESTIONS

Good questions make
better shipping plans.

Find a clear starting answer, then use your cargo, route and required handover to confirm what applies to your shipment.
Explore the answers

Find the answer behind your next decision.

Search a phrase or choose a topic. These are general planning answers; the written scope for your shipment takes priority.

Can you source any product?

Submit the product, intended use and target market for review. Availability depends on the product, supplier requirements and the specialist support involved; unrestricted category coverage is not promised.

What does China product sourcing include?

The agreed scope may include product-brief preparation, supplier research, quotation comparison and sample follow-up. Verification, testing, order monitoring and freight are identified separately so responsibilities and charges are clear.

Who decides whether findings are acceptable?

The buyer defines acceptance criteria and retains the commercial decision. Reports record the agreed observations; approval, corrective action and release instructions require an authorised decision.

Can you coordinate pre-shipment inspection in China?

Submit the supplier location, production stage, specification and acceptance criteria. Inspection availability, timing, sampling and reporting are confirmed before the task is arranged.

How is a factory review different from a formal audit?

A focused review addresses agreed capability questions. A formal audit follows a specified standard and may require a qualified provider. Identify which deliverable your buying or compliance process requires.

Does supplier verification guarantee product quality?

No. Verification reviews defined supplier information. Product quality also depends on the agreed specification, production and the inspection or testing scope for the actual goods.

Can restricted or fragile goods be combined?

Disclose the goods and their handling needs before collection. Compatibility, packaging, documentation and transport acceptance must be confirmed before combining cargo.

Will consolidation always reduce shipping costs?

No. The result depends on collection, handling, storage, packing, cargo mix and the freight route. Compare a complete quotation against the alternatives.

Does receiving include inspecting every product?

Only the checks explicitly agreed. Package receiving records do not establish product conformity. Product inspection needs its own criteria, scope and provider arrangements.

Can consolidation include repacking or palletising?

These tasks can be reviewed as separate handling work. Specify protection, grouping and labelling requirements and approve charges before the work is performed.

Showing 11–20 of 111 FAQs

LET’S PLAN YOUR NEXT SHIPMENT

From China.
To your next opportunity.

Tell us what you are moving, where it needs to go and when. We will help identify the service scope and shipping options to discuss.

Not sure which shipping mode to choose?
Select “Help me choose” and start with your cargo details.

We usually reply within one business day.