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FREQUENTLY ASKED QUESTIONS

Good questions make
better shipping plans.

Find a clear starting answer, then use your cargo, route and required handover to confirm what applies to your shipment.
Explore the answers

Find the answer behind your next decision.

Search a phrase or choose a topic. These are general planning answers; the written scope for your shipment takes priority.

Should I use FCL or LCL for wholesale goods?

Compare actual volume, weight, packing, equipment and the complete charge scope. FCL uses dedicated container space; LCL uses shared space. The right option depends on the shipment.

Can orders from several suppliers be shipped together?

Request a consolidation review with supplier locations, ready dates, packing details and destination. Suitability, receiving charges, storage and release decisions should be confirmed before collection.

What information is needed for a shipping quote from China?

Share the product description, quantity, carton or pallet count, packed dimensions, gross weight, supplier city, destination and required date. Identify batteries or other special characteristics and attach the available invoice, packing list or product information.

What should I confirm for door-to-door delivery?

Confirm the full receiving address, access restrictions, appointment requirements and unloading arrangements. Ask for the named delivery point, handling inclusions, clearance responsibilities and any exclusions to be recorded in the quote.

Can supplier coordination and cargo consolidation be included?

These tasks can be discussed in the shipment brief. Provide each supplier contact, pickup address, cargo ready date and packed details. Agree the receiving checks, storage, repacking and consolidation work before goods are collected.

Does a listed cargo type mean the shipment is accepted?

No. A directory category is a planning guide, not a booking approval. Product characteristics, packing, supporting documents, route and carrier acceptance must be reviewed for the actual shipment.

What is the difference between a solution and a freight service?

A solution describes the business need, such as replenishing ecommerce inventory or collecting from several suppliers. A freight service defines a particular task, such as ocean freight, air freight or final delivery. One solution may combine several separately agreed services.

How do I choose the right China shipping solution?

Start with the product, supplier location, packed size and weight, destination address and delivery deadline. Use the customer, cargo and business-need categories to narrow the discussion, then confirm the actual services and handovers.

Showing 101–108 of 108 FAQs

LET’S PLAN YOUR NEXT SHIPMENT

From China.
To your next opportunity.

Tell us what you are moving, where it needs to go and when. We will help identify the service scope and shipping options to discuss.

Not sure which shipping mode to choose?
Select “Help me choose” and start with your cargo details.

We usually reply within one business day.