FREQUENTLY ASKED QUESTIONS
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Search a phrase or choose a topic. These are general planning answers; the written scope for your shipment takes priority.
What does the Colombia page’s imagery represent?
Illustrative freight scenes, not evidence of VG-owned overseas facilities or confirmed direct services.
Can a general transit time guarantee my Colombia delivery?
Request shipment-specific milestones. Supplier readiness, main carriage and destination release have separate timing assumptions.
What needs to be agreed for a multi-supplier Colombia order?
List supplier readiness, package counts and buyer references before consolidation. Define warehouse counting or repacking and decide what happens if one order is late. The Colombian importer should be able to match each package group with its commercial records.
Can the same Colombia brief be used to compare sea and air?
Use the same product, Chinese pickup points, packed measurements and final Colombian address. Add the ready date and business deadline. Each proposal then needs an acceptance and destination-handover review so the comparison covers the actual receiving requirement.
Does a Cartagena arrival include delivery to Bogotá?
The Colombian inland address and transport tasks must be specified if that delivery is required. Ask who handles release, domestic carriage, receiving appointments and unloading. A quotation ending at a coastal terminal should not be assumed to include a Bogotá warehouse handover.
What does the Peru page’s imagery represent?
Illustrative freight scenes, not evidence of VG-owned overseas facilities or confirmed direct services.
Can a general transit time guarantee my Peru delivery?
Request shipment-specific milestones. Supplier readiness, main carriage and destination release have separate timing assumptions.
Can a small Peru order use China supplier consolidation?
LCL consolidation can be assessed with supplier locations, ready dates and packed volume. Agree clear carton references and any warehouse counting or repacking. Compare origin work and the full Peru destination handover alongside the ocean carriage.
Which details help plan a Lima receiving appointment?
Provide the business address, warehouse contact, order reference and accepted delivery window. Confirm vehicle access and available unloading equipment. Include package dimensions so the proposed handover can be checked against the receiver’s practical handling limits.
Does a Callao terminal handover include delivery elsewhere in Peru?
A port handover and a domestic address delivery are different scopes. Give the final town and premises before quoting. Ask who handles release, onward transport, receiving appointments and unloading, and identify any leg arranged separately by the importer.
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