FREQUENTLY ASKED QUESTIONS
Good questions make
better shipping plans.
Find the answer behind your next decision.
Search a phrase or choose a topic. These are general planning answers; the written scope for your shipment takes priority.
When does consolidation pay off?
When several smaller orders share one destination. The combined shipment often costs less than moving each order on its own.
How does warehousing connect to shipping?
The cargo is staged and handed over to the booked transport on schedule, so storage and shipping work as one plan.
Is the warehouse suitable for special cargo?
Share the cargo details first. Regulated, hazardous or oversized cargo needs a review before receiving.
Can different suppliers deliver to the warehouse?
Yes. Multiple suppliers can deliver to one receiving point, which is also the basis for consolidation.
How long can cargo stay in storage?
Storage can be planned around the schedule. Long stays and slow-moving cargo should be agreed before receiving.
How is warehousing charged?
On the space and handling the cargo needs: storage time, receiving, handling moves and any preparation work agreed in advance.
What happens if cargo is damaged?
Document the damage on delivery, keep the packaging and file the claim with the supporting documents as soon as possible.
When should cover be arranged?
Before the cargo is picked up, so the whole journey from the supplier onward is protected.
What does the policy usually exclude?
Poor packing, inherent defects, delays and some routes or storage conditions. Exclusions should be read before booking, not after a claim.
What value should be insured?
The commercial value of the goods, commonly with freight added. The invoice and packing list support the declared value.
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