FREQUENTLY ASKED QUESTIONS
Good questions make
better shipping plans.
Find the answer behind your next decision.
Search a phrase or choose a topic. These are general planning answers; the written scope for your shipment takes priority.
Can returned goods be re-imported without paying duties again?
It depends on the original export documents and the destination rules. The re-import basis should be reviewed before the goods move.
When should handling be booked?
With the shipment, not after it. Handling booked together with the transport keeps the schedule intact.
Can I get photos of the cargo?
Yes. Inspection photos and reports are shared before the cargo is handed over to the transport.
Which labels does the shipment need?
Shipping marks, handling labels and any destination-required labels, agreed before the load is built.
Why repack cargo before shipping?
Supplier packing is built for the factory, not the journey. Repacking protects the cargo and can reduce chargeable volume.
What is checked during inspection?
Quantity, packaging condition, markings and a sample check against the order, reported with photos before departure.
Can consolidated cargo use any mode?
Yes. Sea, air, rail and road loads can all be consolidated around the booked departure.
Does consolidation slow the shipment down?
Only by the receiving window. Planned well, the consolidated shipment leaves on the same schedule as a single-order load.
What if one supplier is late?
The plan can wait, ship without the late order or re-book. Share the ready dates early so the decision is not made in a hurry.
How are the orders kept apart?
Each order is received, labelled and reported separately, then built into the load so it can be identified on arrival.
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From China.
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