FREQUENTLY ASKED QUESTIONS
Good questions make
better shipping plans.
Find the answer behind your next decision.
Search a phrase or choose a topic. These are general planning answers; the written scope for your shipment takes priority.
How long does air freight from China take?
Request a shipment-specific estimate covering pickup, airport acceptance, flight routing, destination release and delivery. A flight duration alone does not include these other stages. Confirm the cargo ready date and the required handover date when comparing options.
How is chargeable weight worked out for air freight?
Air freight pricing considers actual gross weight and volumetric weight. Bulky, light cargo can be rated by its dimensions. Send the packed measurements and weight so the applicable calculation and minimum charge can be confirmed in your quote.
Which charges should an FCL or LCL quotation explain?
Review collection, warehouse work, origin handling, main freight, destination handling and final delivery where included. Ask how inspection, storage, demurrage, detention or re-delivery would be charged if their triggering conditions occur. Duties, taxes, insurance and unloading should be confirmed separately rather than assumed to be included.
Which documents should I prepare for sea freight from China?
Start with a commercial invoice and packing list that match the goods and package counts. Confirm shipper and consignee details for the transport document. Origin, product or safety documents may also be required for the goods and route. Review document responsibilities with the parties handling export and import formalities.
Can several supplier orders be consolidated for ocean shipping?
Compatible orders can be reviewed for receiving and consolidation at an agreed location. Share each supplier’s ready date, packing details and order reference. Keep the orders identifiable and agree the receiving window, packing work and loading instructions before the sea freight booking is finalised.
Does an ocean freight transit estimate include final delivery?
A port-to-port sailing estimate does not cover every handover. Supplier collection, consolidation, port cut-offs, destination release and delivery appointments can affect the full timeline. Confirm the start and end points of the estimate and allow for shipment-specific uncertainty before agreeing a receiving date.
What information is needed for a sea freight quote?
Provide the product description, packed dimensions, package count, gross weight, supplier location, destination port or address and cargo ready date. State any special contents and the required receiving date. Ask the quote to identify the container or shared-space basis and the services included at each end.
How should I compare FCL and LCL ocean freight from China?
FCL uses container space allocated to the booked shipment. LCL shares container space with other suitable consignments. Compare the complete origin and destination charges, cargo fit, handling steps and delivery requirements. There is no single cargo-volume threshold that makes one option best for every shipment.
What information do I need to request a freight quotation?
Share the product description, supplier pickup city, destination city or address, package count, packed dimensions, gross weight, cargo ready date and the delivery tasks you want included. Flag any figures that are still estimates.
Why do two freight quotations show different totals?
Compare cargo inputs, transport mode, charging unit, delivery boundary, assumptions, validity and exclusions.
Showing 201–210 of 214 FAQs
No answers match that search. Try another phrase or topic.
LET’S PLAN YOUR NEXT SHIPMENT
From China.
To your next opportunity.
Tell us what you are moving, where it needs to go and when. We will help identify the service scope and shipping options to discuss.
Not sure which shipping mode to choose?
Select “Help me choose” and start with your cargo details.
