Good questions make
better shipping plans.

Do not assume they are included. Confirm the delivery terms, who acts as importer and who pays duties, taxes and clearance-related charges. Ask for these responsibilities to be stated alongside the transport price before booking.

Request a current estimate for the selected service and destination postcode. Include collection, carrier acceptance, transport, import release and final delivery when planning. The parcel’s ready time, customs questions and receiving availability can affect the result.

Couriers consider actual weight and dimensional weight. A large, light parcel may be priced using its dimensions. Send the outside measurements and gross weight of each packed parcel so the applicable divisor, rounding and minimum charge can be confirmed for the selected service.

Suitable samples, spare parts and smaller urgent consignments can be reviewed for international courier delivery. Acceptance depends on the contents, packed size, weight and destination. Declare special items before collection and wait for the shipment-specific acceptance check.

Have the packed cargo ready, provide accurate weight and measurements, and confirm the loading contact and equipment. Share site access rules and the delivery appointment so vehicle suitability and the handover can be checked.

Not automatically. Cross-border road transport requires a separate route and cargo review, including border handovers, documents and the receiving arrangements. A domestic collection booking does not confirm an international road service.

Possible extras depend on the agreed scope and may include waiting beyond the allowance, additional loading equipment, re-delivery, storage or special vehicle requirements. Ask for the trigger and pricing basis of conditional charges before dispatch.

Yes, request the named terminal or warehouse as the delivery point. Provide the booking reference, receiving requirements and cut-off time. Confirm which terminal handover tasks are included alongside the road transport.

Send the supplier’s full address, loading contact, ready date and packed cargo details for a collection review. The quote should confirm the vehicle, pickup window, loading responsibilities and agreed handover point.

FTL uses a vehicle allocated to the booked load. LTL shares vehicle capacity with other consignments and can involve consolidation or transfer handling. Compare cargo size, packing, collection timing and receiving needs for the actual route.