FREQUENTLY ASKED QUESTIONS
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Search a phrase or choose a topic. These are general planning answers; the written scope for your shipment takes priority.
Does a return automatically qualify for duty-free re-import?
No. Tax treatment and any return or re-import procedure depend on the goods, records and applicable requirements. Confirm the documents and responsible customs contact for the actual return rather than assuming an exemption.
Can any returned product be shipped back to China?
No. Product type, condition, restrictions and destination requirements affect whether a return route is available. Provide accurate details and obtain transport and receiving confirmation before collection.
What information is needed for an inspection and repacking quote?
Send the product, unit and carton quantities, checklist, photos, packing specification and label files. Include reporting needs, exception rules, completion date and the person authorized to approve changes.
Who approves the carton or product labels?
The party responsible for the product and destination requirements should approve the artwork and placement. Provide the final version and a first-piece check where agreed. Label application does not establish that the product is compliant.
Can you replace packaging before export?
Request a repacking review with the product, quantities, original packing and required protection. Confirm materials, final dimensions and labor scope. Do not discard original packaging or accessories without the owner’s instructions.
Does a warehouse inspection include laboratory testing?
Not by default. Count and visible condition checks differ from functional tests, laboratory analysis or certification. Specify the checklist, sampling scope and provider qualifications required before authorizing work.
Will consolidation always make shipping cheaper?
No. The result depends on freight, inbound collection, storage and preparation costs. Compare the complete scope and delivery window rather than the main freight price alone. Final packed measurements are important for an accurate comparison.
What happens if one supplier is late?
Agree in advance who decides whether to wait, split the shipment or release the available orders. Check the effect on storage, handling and freight cut-offs. The warehouse should not change the approved release list without instructions.
Is cargo consolidation the same as LCL shipping?
No. Supplier consolidation is receiving and combining orders before a shipment. LCL is shared container transport. Consolidated supplier orders may move by FCL, LCL, air or another agreed mode, depending on the load and route.
Can cargo from several China suppliers be shipped together?
Request a consolidation review with the suppliers, order references, ready dates and cargo details. Suitability depends on the goods, packing, receiving schedule and booked transport. Agree the included orders and release deadline before dispatch.
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