FREQUENTLY ASKED QUESTIONS
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Search a phrase or choose a topic. These are general planning answers; the written scope for your shipment takes priority.
Can customs support guarantee release or a fixed clearance time?
Customs authorities determine release and may request further documents or examine a shipment. Preparation can address missing or inconsistent information, but it cannot guarantee approval or a fixed clearance time. Before dispatch, confirm the importer, filing party and contact responsible for responding to queries. Ask how inspection, handling, storage and delivery changes will be approved if a hold occurs.
Why should the invoice and packing list be checked together?
Differences in descriptions, quantities, party details or packing information can lead to further questions during transport or customs handling. Compare the current versions with the goods before cargo handover and agree corrections with the responsible parties.
What happens if customs requests an inspection?
Identify a contact able to provide evidence and authorize handling. Ask how examination, storage and onward transport charges will be handled. Do not arrange delivery until the relevant release and collection requirements are confirmed.
How is DAP different from DDP shipping?
DAP leaves import clearance and applicable import charges with the buyer. DDP places those responsibilities with the seller. Both terms require a named delivery place and normally leave unloading to the buyer. Confirm the applicable sales contract and forwarding scope.
Who handles import clearance under DAP shipping?
The buyer handles import clearance and applicable import duties and taxes under DAP. Confirm the importer and customs contact before dispatch so documents and release arrangements can be coordinated with the booked transport.
What do I need for a DDP freight quote from China?
Send the product, commercial value, package count, dimensions, weight, supplier address, destination address and ready date. Include any special contents and the proposed importer arrangements. Ask for written inclusions and conditional charges before booking.
Does DDP include unloading at my warehouse?
DDP delivery is ready for unloading at the named place. The buyer normally handles unloading. If unloading equipment or additional receiving work is required, describe it in advance and confirm the scope and cost separately.
Are import duties and taxes part of DDP shipping?
Under DDP the seller handles import formalities and applicable import duties and taxes. Before booking, confirm how the destination arrangements will work and which charges the quotation covers. Destination rules can affect whether the proposed DDP arrangement is workable.
Does an ocean freight transit estimate include final delivery?
A port-to-port sailing estimate does not cover every handover. Supplier collection, consolidation, port cut-offs, destination release and delivery appointments can affect the full timeline. Confirm the start and end points of the estimate and allow for shipment-specific uncertainty before agreeing a receiving date.
What information do I need to request a freight quotation?
Share the product description, supplier pickup city, destination city or address, package count, packed dimensions, gross weight, cargo ready date and the delivery tasks you want included. Flag any figures that are still estimates.
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