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FREQUENTLY ASKED QUESTIONS

Good questions make
better shipping plans.

Find a clear starting answer, then use your cargo, route and required handover to confirm what applies to your shipment.
Explore the answers

Find the answer behind your next decision.

Search a phrase or choose a topic. These are general planning answers; the written scope for your shipment takes priority.

Is FOB appropriate for an LCL shipment?

Review the actual handover first. LCL goods often enter a consolidation facility before vessel loading, so FCA at an agreed receiving point may describe delivery more accurately. Buyer and seller should agree the term, named location and handling responsibilities before collection; the forwarder should not silently rewrite the sales agreement.

Does an FOB price include cargo insurance?

FOB does not automatically include a seller-provided cargo insurance policy. If cover is required, arrange it separately and verify the insured goods, value, route, period, exclusions and claims procedure with the provider. A freight booking or carrier liability should not be treated as confirmation that a suitable cargo policy is in place.

Who pays ocean freight when buying FOB from China?

The buyer normally arranges and pays for the main ocean carriage under FOB. Confirm who makes the booking, how the seller receives vessel and delivery instructions, and which charges each quotation covers. If the seller is arranging transport on the buyer’s behalf, document that arrangement rather than assuming it changes the agreed trade term.

What does an FOB supplier quotation include?

An FOB quotation should identify the named port of shipment and the seller’s scope through delivery on board under the agreed rule. Ask for the origin activities and charges to be made explicit. It is not a complete destination-cost estimate: reconcile the separate freight quotation, import responsibilities and any onward transport before approving the purchase.

How accurate do my measurements need to be?

Give your best confirmed packed figures and flag anything still estimated, so the quote can mark it for reconfirmation.

Where does DAP delivery end?

At the named place you agreed. Check whether unloading, an appointment or an inner-city leg is included before comparing totals.

Who pays the import duty on a DAP shipment?

As a rule the buyer is responsible for import clearance, duties and taxes. Confirm this in the quotation so it is not left to interpretation.

What information do you need for a quotation?

Origin, destination, product description, volume, weight, ready date and delivery requirements are useful starting points.

Can you consolidate orders from different suppliers?

Share the supplier locations, ready dates and packing details so receiving and consolidation can be reviewed.

Which freight forwarding service should I choose?

Start with cargo dimensions, weight, ready date, delivery deadline and destination. Compare suitable modes using the full collection-to-delivery scope.

Showing 21–30 of 31 FAQs

LET’S PLAN YOUR NEXT SHIPMENT

From China.
To your next opportunity.

Tell us what you are moving, where it needs to go and when. We will help identify the service scope and shipping options to discuss.

Not sure which shipping mode to choose?
Select “Help me choose” and start with your cargo details.

We usually reply within one business day.